Radisson Hotel Lenexa Overland Park

The kitchen (breakfest) staff and the maintenance guy were exceptionally kind. Smiles and said hello, asked if there was anything else we needed. The bed was comfy, but the room was so warm so they switched us rooms and next one was just a tad bit less uncomfortable as one before. The air was not working, and as I see in the reviews a lot of people mentioned the same. The bathrooms are extremely small. But I do know that the staff my husband and I interacted with were very nice and accommodating. I am rating 4 stars as I was impressed I was welcomed with a smile.

The person in the sales office was great and very helpful. The front desk nor the cleaning personnel spoke English hardly at all. The room was old and the filter for the air was plugged up so it was hot and humid in the room. Breakfast was good and enjoyable. My husband had just came out of surgery, and they got us in a couple hours early, which is where the surgical center sent us for a special rate, since we had not planned on having to stay but was recommended by the surgical center after the surgery he had as opposed to driving him home 3 hours. Pillows are HORRIBLE, bed was Super firm, it was clean and well furnished, we had a king handicap room, no walk in shower though which was disappointing.

When we booked the room the girl at the front desk told us our total for 2 nights would be $219.00. When it comes time to pay she says that price is only for one night. Then after we pay she proceeds to tell me my payment did not go through. After pulling up my account and showing her the payment had been taken out and even calling the bank and having customer service tell her the payment was taken out, she still proceeds to tell me the payment did not go through and tries to pull the payment from my account 5 more times! After about 30 minutes I ask for a manager because I am not getting anywhere with her and when he walks up he right away sees where the payment went had through and gives me my room keys. Had it not been for the manager being so helpful and the atmosphere of the hotel I would’ve given it 1 star. Nonetheless, we would definitely stay again!

Will absolutely return! Room was perfect! I knew what I wanted and it was so last minute but they got me into my hot tub room for a nice price!

I had a wonderful stay at the Radisson Hotel. The rooms were clean, comfortable, and well-kept, and the pool was fantastic for relaxing. A special thanks to Pavani at the front desk—she checked me in with such warmth and friendliness that it really made my stay memorable.

Decent place to stay. Rooms were nice and clean along woth bed sheets. Pool is small. huge open lobby! Bfast is included with your hotel stay. Good Bfast. Overall good experience i would stay here again.

The hotel is nice enough. Not hard to get to, has clean rooms, a very nice lobby and facilities, and a decent breakfast bar. But the hallways are ancient: frayed carpet, extremely dated paint, with noticeable chips in places. At least one elevator was completely out of service. The climate control in the rooms was completely unpredictable. I was staying in the hotel for a convention. A number of our party, myself included, could not get the temperature in the rooms to lower despite how far down we tuned the thermostat. For example, I have the thermostat in my room turned down to 62, with the fan on constant. I had the setting switched to cool. But for my entire stay, the room remained in the lower 80s. The same is true for other members of our party. At the same time, different persons complained at the convention of rooms that were too cold, and their inability to warm them up. The hotel needs to get to the bottom of this HVAC problem. Overall, it was not a bad experience, but this review comes from someone who was hardly in the hotel at all, except for breakfast and sleep. One of my colleagues use the workout facilities, and she had no complaints that I know of. If you want someplace not terribly expensive and good enough, this is for you. But beware the thermostats.

The hotel was fine, with very friendly receptionists. The breakfast was very good. The overall cleanliness of the hotel was very good, and the facilities were clean and quiet. The room was super large and comfortable, with a good TV, microwave, refrigerator, and coffee maker. The pool could be cleaner and less chlorinated. better control the replacement of sanitary products (soap, shampoo, etc.). Overall, I liked it.